Privacy Policy

We collect several different types of information for various purposes to continuously provide and improve our services to you.

Types of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).

Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

  • Usage Data

    We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    Tracking & Cookies Data

    We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

    Disclosure Of Data

    Legal Requirements may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

  • Security Of Data

    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

    Service Providers

    We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


    We may use third-party Service Providers like Google Analytics to monitor and analyze the use of our Service.
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


    Generally Techions from around the globe will response within the given SLA's. In case if doesnt then Teckiy SME's will work on this.

    Techions doesnt have access to close the ticket.Ideally users should has to close the ticket. In case if user doesnt update the ticket for a week, then Teckiy SME's will take a control & close the ticket.

    Techions always welcome to submit the new answer. But techions doesnt not have access to add a comment to another Techions answer's. Only Users and respective Techions for a given answer should have accesss to add a comment.

    Response time for HIGH Ticket : 15 to 24 hrs
    Response time for URGENT Ticket : 8 to 15 hrs

    Teckiy's world everything related to points. For any tickets techions resolving, respective points will be added to techions account. But for Urgent/High or $ related tickets techions will get points along with $ value. Techions could withdraw those points as a $.